Refund Policy

Last updated: January 19, 2026

We Get It - ADHD and Subscriptions Don't Always Mix

Forgot to cancel? Lost track of time? We understand. That's why we have an ADHD-friendly refund policy. If you forgot to cancel and got charged, just reach out - we'll work with you.

Our 30-Day Money-Back Guarantee

We want you to love Our ADHD Brain. If you're not satisfied with your subscription, we offer a full refund within 30 days of your initial purchase. No questions asked, no hoops to jump through.

Free Trial

We offer a 14-day free trial with full access to all features. No credit card required to start. This gives you plenty of time to see if Our ADHD Brain works for your brain.

Subscription Cancellation

You can cancel your subscription at any time through your account settings. Here's what happens:

  • Your subscription remains active until the end of your current billing period
  • You won't be charged for the next billing cycle
  • You'll retain access to all your journal entries even after cancellation
  • You can reactivate your subscription anytime

Refund Eligibility

Eligible for Refund:

  • First-time subscribers within 30 days of purchase
  • Accidental renewals (forgot to cancel - we get it!)
  • Technical issues that prevented you from using the service
  • Duplicate charges or billing errors

Generally Not Eligible (but reach out anyway!):

  • Requests made after 30 days from purchase
  • Users who have extensively used the service
  • Repeat refund requests

That said, we review each case individually. If you have a genuine concern, please contact us.

How to Request a Refund

  1. Email us at support@ouradhdbrain.com
  2. Include your account email address
  3. Briefly explain why you're requesting a refund (optional but helpful)
  4. We'll process your request within 3-5 business days

Refund Processing

  • Refunds are processed to the original payment method
  • Processing time: 3-5 business days for approval, plus 5-10 business days for your bank
  • You'll receive an email confirmation when the refund is processed

Annual Subscriptions

For annual subscriptions, the 30-day money-back guarantee applies from the date of purchase. After 30 days, we can offer a prorated refund for unused months at our discretion. Contact us to discuss your situation.

The "I Forgot to Cancel" Policy

Look, we know ADHD and remembering to cancel subscriptions don't always go together. If you forgot to cancel and got charged, reach out within 7 days of the charge and we'll refund you. That's our ADHD-friendly promise.

Contact Us

Questions about our refund policy? We're here to help:

Email: support@ouradhdbrain.com

We typically respond within 24-48 hours.